FAQ

Is PrEP suitable for me, and should I take it?

We highly recommend you read through the PrEP Info section as well as other sources to familiarise yourself with PrEP and its use before purchasing PrEP.

Is it safe to buy PrEP online?

The PrEP we sell is sourced directly from Mylan Pharmaceuticals and has been verified for for quality through Therapeutic Drug Monitoring (TDM).

Is it legal to buy PrEP online?

Importation of PrEP for personal use is legal in most countries. However, we advise you to check the regulations of customs and pharmaceutical laws concerning PrEP in the country you are ordering to first if you are unsure.

Which countries do you ship to?
We ship to most countries worldwide. Please see our shipping information section for more information.
How long will my order take to arrive?
Orders generally take between 5 to 12 working days to arrive, depending on the country you are ordering to and your chosen method of shipment. You can search for your country in the shipping information section to get a better estimate of the shipping time. Please note that these are general guidelines and not guaranteed.
What is your refund policy?

Due to the nature of our products, we are unable to offer a refund on any goods sold once they have been shipped. However, if you change your mind after ordering and wish to cancel an order before it has been shipped, we will be able to provide a full refund.

Got more questions? Drop us a message at
hello@getpreponline.com